Job DescriptionProvide professional IT support to our employees remotely across different locations and time zonesMonitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAsManage equipment inventory from evaluation and purchase to maintenance and depreciationWork closely with suppliers, procurement teams and finance teams, and take ownership of the IT procurement processManage the onboarding and offboarding processes, including for remote wo
Job DescriptionProvide professional IT support to our employees remotely across different locations and time zonesMonitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAsManage equipment inventory from evaluation and purchase to maintenance and depreciationWork closely with suppliers, procurement teams and finance teams, and take ownership of the IT procurement processManage the onboarding and offboarding processes, including for remote workersManage and maintain A/V equipmentManage endpoint installations, upgrades and troubleshooting on Windows, MacOS and LinuxQualifications:3+ years of hands-on experience as an IT professional in IT support and/or administrationExperience in a multi-OS environment (MacOS, Windows and Linux)Proven ability to provide proactive customer service with strong attention to detail Experience with Active Directory, Azure, and GSuite environmentsExperience supporting audio conference room technologiesAdditional experience with tools and systems such as Meraki, Jira, Intune, Jamf and SlackExcellent problem-solving and communication skillsAbout Wix:Wix makes it possible for anyone to succeed online.Since 2006, we've grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide.At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
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Посадовий рівень
Не застосовується
Тип зайнятості
Повний робочий день
Посадові обов’язки
Інформаційні технології
Галузі
Технологія, інформація та інтернет і Розробка програмного забезпечення