Mriya is an educational application for students, parents and teachers , which inspires learning and helps everyone find themselves in today's world. If you want to be in a team of those who are changing the approach to education, respond to the vacancy as soon as possible!Now we are looking for a responsible person who will strengthen team, providing assistance to employees in the selection, configuration and use of IT solutions and will ensure the stable and smooth operation of all project dep
Mriya is an educational application for students, parents and teachers , which inspires learning and helps everyone find themselves in today's world. If you want to be in a team of those who are changing the approach to education, respond to the vacancy as soon as possible!
Now we are looking for a responsible person who will strengthen team, providing assistance to employees in the selection, configuration and use of IT solutions and will ensure the stable and smooth operation of all project departments.
Our team is looking for someone who:
- from 2 years of commercial experience working in similar positions in teams of 100+ people
- Experienced in researching and selecting tools for collaborative team work (our main current tools are Slack, Jira, Confluence, Google Workspace, and we are open to new offers)
- Has experience with integration services (for example, Zapier, make.com)
- Has experience in setting up ticketing systems or setting up support tools
- Able to quickly solve problems and make decisions
- Results-oriented and attentive to details
- Able to work both independently and in a team
- Able to dive into a problem and understand why the software does not work and how to fix it
- Has experience in technical support and the ability to talk about complex things in simple words
What will you do:
- Make general settings of the workspace, look for ways to automate and integrate tools with each other. Create accounts, grant access, follow subscriptions/subscriptions
- Do technical support for support services , solve project tasks together with the head of the department
- Engage in support of services for the implementation department.Find relevant services, set up integration between them and prescribe usage policy
- Help with setting up a printer or other working equipment< /li>
- Cooperate with devops and STO
- Monitor software security, develop and update guides
Your job in the Dream Team:
- Full-time employment
- The first two months - work in the office in Kyiv (there is shelter), in the future - a hybrid schedule is possible after coordination with managers
- Work on a truly important project for Ukraine
- Dream Team in the true sense of the word
Hiring stages: interview with HR -> technical interview -> interview with project managers.
If this is not for you, but you know a person who is created for this vacancy, please recommend.