The Identity Invest group of companies is the exclusive media partner of shopping chains: EpicentrK shopping center, WOG, OKKO, Gulliver shopping center and other retailers of Ukraine. Our website: https://ii-ua.com/ We invite to our team a technical support specialist - responsible, aimed at the result of a team member. We will teach everything necessary - the main thing is caring and honesty. We offer: stable and timely payment of wages, the possibility of part-time work in your free time, tak
The Identity Invest group of companies is the exclusive media partner of shopping chains: EpicentrK shopping center, WOG, OKKO, Gulliver shopping center and other retailers of Ukraine. Our website: https://ii-ua.com/ We invite to our team a technical support specialist - responsible, aimed at the result of a team member. We will teach everything necessary - the main thing is caring and honesty. We offer: stable and timely payment of wages, the possibility of part-time work in your free time, taking part in other tasks for additional payment, training in all the intricacies of working with new processes, a free Sport Life subscription after passing the trial period, the possibility of career and salary growth, a friendly team, vacation and sick pay (24 days of vacation) comfortable office near the subway, tea, coffee machine, refrigerator, microwave, heat in winter, air conditioning in summer. Work schedule: 15 days/per month on duty (shifts can be agreed with colleagues) Being in the office from 8:00 a.m. to 8:00 p.m. (on by phone/online until 10:00 p.m.) Additional changes — factor x1.5. On holidays — x2. Payment: for the training period (1−3 months) — 1,000 UAH/shift; after passing the exam - 1,250 UAH/shift; rate revision 1 time per year. Responsibilities: to respond to user appeals within the set deadlineregistration user appeals redirecting user appeals to the appropriate technical support specialists to solve the problem keeping a log describing the actions taken and decisions made with the subsequent entry of decisions into a single database providing assistance and consultations when replacing equipment providing assistance with TV settings Additional benefits (but not mandatory - we teach everything): skills installing softwareremote control of computers and all processes on themtaking operational measures to eliminate violations that occurred during workconfident knowledge of the hardware and software part of a computerknowledge of the Windows OS family, OS Linux — your competitive advantageknowledge of office programs (Total Commander, Excel, Word ) skills in preparing new workplaces, having experience in building/organizing local networks, the desire to optimize processes and make our project even more perfect! An interview in 2 stages - first with the HR manager, based on the results of the first - an interview with the Director of the ACS department. If all this is about you and you If you want to be part of our team, send your resume to the email address: [feedback]