System Administrator (Provide 2nd level of IT support) English spoken in EBS

The EBS company is looking for an IT specialist for its client, the companyNOVO NORDISK.< /span>

Novo Nordisk — is an international healthcare company founded in 1923 and headquartered near Copenhagen, Denmark.

Its mission is to make a difference for to address diabetes and other serious chronic diseases such as obesity, as well as rare blood and endocrine disorders.

Office in Kyiv is located next to the Zvirinetska metro station.

Responsibilities:

• Ensuring that all requests to the support service are resolved and addressed in the shortest possible time
• Provide 2nd level IT support for incidents and problems with software, network, hardware, telephony, etc.
• Provide IT training, induction training and IT security briefings when necessary
• Procurement, replacement and maintenance of IT equipment in accordance with NN standards and policies
• Participation in the budget process, effective budget management and performing REA analysis/ plan
• Negotiate with suppliers and ensure proper document flow
• As the main person responsible for all IT equipment, ensure proper accounting, tracking and maintenance of all equipment in accordance with local legislation and NN procedures
• Conduct annual and special inventories of IT equipment and support the inventory process of other NN UA assets on an annual basis
• Manage the process of evaluation and disposal of IT equipment in case of wear and tear
< li>Management of cooperation with the mobile operator and related services (activation/deactivation of accounts, delivery and receipt of SIM cards, special requests from users, accounting procedures)
• Maintenance of office printers
• Maintenance all office equipment (server, office access control system, mini PBX, PBX, etc.)

Requirements:

• Be communicative and responsible, as well as having a desire to help your colleagues
• Fluent oral and written communication in Ukrainian and English.
• From 2-3 years of work experience in the field IT support in international or large companies.
• Graduate degree in IT/Computer Science or related discipline or internationally recognized certificate of higher education in IT
• Relevant program with service management (ITIL certification).
• Experience with ITSM tools such as ServiceNow.

IT support colleagues are ready to help adapt and train new a colleague if necessary. 

Terms:

• DMS VIP insurance, life and accident insurance, mobile phone compensation, workplace, computer computer
• Official employment
• Official salary
• Possibleto work in an international company
• Hybrid schedule (office + separate work)
• Five-day work week, schedule from 8:00 a.m. to 4:30 p.m. or from 9:00 a.m. to 5:30 p.m., lunch break - 30 minutes
• Trial period - 3 months
• Vacation - 24 days

If your experience meets our requirements - send your resume!