System administrator in Smart Team

Smart Team is an international fintech community focused on trading on global financial markets exchanges and development of related technologies. We are looking for a System Administrator to strengthen the IT Support team.

Work schedule:

• Daily changes: 10:00–18:00

• Evening shifts: 15:00–23:00

Main duties:

• Reception and processing requests in the ServiceDesk system: prioritization, classification, execution control.

• Administration of cloud services: Atlassian (Jira, Confluence), Slack, Google Workspace, ESET, Zoom Rooms, DASH, Miro etc.

• User account management: accounting, auditing, access optimization.

• Settings Company-managed projects in Jira: creation of workflows, management of access rights, configuration of approval chains.

• Improvement of the ticket system based on Jira Service Management, integration with Slack.

  < /li> interaction with technical support from providers.

• Conducting service audits for information security, preparing recommendations for improving protection.

• Managing domains and hosting, setting up the infrastructure to support web projects.

• Analysis, diagnosis and troubleshooting of server and network equipment.

Requirements for the candidate:

• Experience:

  • Configuration and Administration Jira Service Management and Company-managed projects in Jira.

  < li>

  Product Administration Atlassian, Google Workspace, Slack.

  • Working with ServiceDesk systems, prioritizing and monitoring requests.

• Technical knowledge:

  • IT technologies, principles operation of server equipment.

  • Hardware diagnostics.

  • Basic network technologies: building networks, configuring equipment, network protocols (TCP /IP, DNS, DHCP).

• Soft skills:< /p>

  • Customer orientation, sociability.

  • Discipline, command.

• Language requirements:

  • Knowledge of the English language at the A2+ level.

Benefits:

• Extended medical insurance program, including dentistry, annual checkups, massages.

• Free cycling, running, volleyball, soccer, swimming, triathlon training .

• Gym and group training in the Kyiv office, yoga classes.

• Partial compensation for tennis and other training types of sports, partial payment of the cost of gym memberships, rehabilitation, massages, participation in competitions, including world ones.

• Rest and accommodation in corporate housing in Larnaca, Cyprus, in Dubai in the UAE.

• Compensation for external specialized training.

• Full access to various internal educational, cultural, entertainment events, participation in the lectures of guest speakers, use of the corporate library.