Support service consultant (English, Ukrainian languages) in SupportYourApp

Are you passionate about the latest technologies?

What if you have a chance to participate in the work of the world's leading SaaS hardware and software solutions? Imagine working in a team that speaks 60+ languages ​​and has the most diverse professional and cultural backgrounds.

Join the SupportYourApp team as a support consultant and start your career in IT. Take flexible digitalized training and immerse yourself in the technical and business knowledge of the product to provide a high level of service to users around the world. Are you already interested?

With us you will be able:

• Always be aware of the development of technological trends.
• Apply innovative methods for creating the best customer service.
• Communicate with developers and other specialists of world-renowned IT companies.
• Provide professional technical support using various means of communication (calls, e-mail, chats and social networks) .
• Become a product expert and grow continuously. You will grow, grow and grow again.

All you need is:

• Fluency in English (oral and Advanced written language);
• Customer support experience;
• Analytical and research skills;
• A sincere, yes very sincere, desire to help people.

A significant advantage will be:

• Experience with CRM systems;
• Experience in technical support.

What?? we offer:

• Flexible schedule;
• Ability to work remotely;
• Competitive compensation;
• Financial and professional growth;
• Paid training and trial period;
• Excellent management and lack of bureaucracy;
• Nice bonuses for inviting friends (referral program).

Who are we?

SupportYourApp is a Support-as-a-Service company that provides customer support services to startups and tech companies around the world. We work with clients from 30+ countries and speak 60+ languages.

We are a team of like-minded people who want to make this world a happier place. We treat our team in the same way as our customers, surrounding them with infinite care, providing an individual approach and a useful and positive experience.