Support Operator (German) in Yellow Stone

Customer Consultation in the telephone mode ( German in language) - Up to 15% of the volume of work

Respond to customer requests and decide their requests

To submit applications to solve technical and financial issues of users

Feedback Collection in order to further inform users

Information in time about identified problems or errors on supported resources. FONT-STYLE: Normal "> Our Candidate:

• confidently owns German in the language (confident B2, or above);

• Knows PC at the level of a confident user;

• has highly developed written and oral skills;

• Client support experience will be an advantage.

We offer:

• Remote work format

• Variable Rafa 2 \ 2 \ 2-(8: 00-20: 00, 2 weekends, 20: 00-8: 00 )

• Competitive Wage + Bonuses, Stable Payments

• Opportunities for Professional Growth and Career Development in Dynamic IT Company

• 15 Working changes of paid vacation

• paid hospital

• Health Insurance

• Group discussions and individual sessions with a psychologist;

• Self-Learning Library with dozens of e-books

• Access to tens Courses/Seminars/Training on Professional and Personal Development