We are looking for a detail-oriented and responsible Support Manager with knowledge of the Turkish language to join our team in the IGaming niche.Responsibilities:Working with the admin panel: checking and processing client requests, managing user accounts.Consulting clients via chat and email.Resolving technical and financial issues (verification, etc.).Escalating complex issues to the technical or financial department.Keeping records of client inquiries and interactions.Requirements:Excellent
We are looking for a detail-oriented and responsible Support Manager with knowledge of the Turkish language to join our team in the IGaming niche.
Responsibilities:
- Working with the admin panel: checking and processing client requests, managing user accounts.
- Consulting clients via chat and email.
- Resolving technical and financial issues (verification, etc.).
- Escalating complex issues to the technical or financial department.
- Keeping records of client inquiries and interactions.
Requirements:
- Excellent knowledge of the Turkish language (mandatory).
- Experience in customer support within the IGaming industry.
- Ability to quickly navigate the admin panel.
- Strong communication skills, stress resistance, and responsibility.
Conditions:
- Remote work.
- 5/2 schedule.
- Competitive salary.
- Opportunity for professional growth in an international team.