Support Manager (Client Support and Engagement) in Praym Kapital Grup

Department: Customer Service

Reports to: Head of Customer Support

NOT REMOTELY

Opening hours: 11:00-20:00

Basic Salary 1200$

Role Overview:

As a Support Manager, you will play a key role in ensuring the satisfaction and success of our clients by providing proactive support, resolving issues, and fostering strong relationships through regular phone interactions.

Collaboration: Work closely with other departments (sales, technical, product) to ensure a seamless experience for the client and escalate issues when necessary.

Knowledge of Arabic and Polish will be a plus.

Desired Qualifications:

Experience in Sale or Support department will be a plus.

What We Offer:

Competitive salary and benefits package.

Opportunities for career growth and professional development.

A dynamic and supportive work environment.

The chance to make an impact at a rapidly growing company.