Support Manager in Graintrack

🔘About the company:

We are a fast growing and progressive company. The GrainTrack product is a CTRM for managing the business processes of grain traders: counterparties, supply chain, logistics, payments and documents.

🔘Your tasks will be:

- Maintaining and building client relationships;

- Managing client subscriptions;

- Increasing client satisfaction;

- Cooperation within the team;

- Test new tasks, which were made on the order of the client;

- Provide monthly reports to the client by email;

- Working with Notion (updating tasks, customer cards, etc.)

🔘It is important for us:

- You have experience from one year in the position of Support Manager;

- You speak English at the B2+ level;

- You have experience working with ERP/CRM systems;

- You have excellent communication and negotiation skills.

- Professional knowledge of Notion programs , Excel, 1C or MeDoc

🔘Will be a plus:

- Risk management and communication skills.

We offer:

- Work in a comfortable office in the center of Kyiv (m . Sports Palace)

- Work schedule from Mon.-Fri. 09:00-18:00.

- Social package, which includes: paid holidays, sick leave and other benefits;

- Opportunities for professional growth and realization of potential within perspective projects;< /p>

- Creation of an Individual Development Plan for each employee in the company.