Support manager in 2K

Online casino | Legal project for the Ukrainian market

Salary:

Fixed rate - $500

30% of the bet (up to $150 per month) work:

2/2 (two working days - two weekends)

Shift from 09:00 to 21:00 (12 hours, with breaks)

Call players who have stopped at a certain stage: font-style: normal; text-decoration: none"> did not pass the verification > help to complete the verification; 

Verification plan - 60% (out of 100 conversations, > 60 players must be verified).

Detailed KPIs and we will discuss the scripts/plan at the interview.

You need:

• Don't be afraid to talk on the phone, be active and confident in conversation.

• Be able to improvise, quickly respond to any objections of the player and "reach" the desired result.

• Be communicative, not tight-lipped, have good diction and a positive attitude.

• Experience in sales, call center (especially outbound), gambling, betting or customer support is a big plus (but not necessary, the main thing is the desire to learn and close plans).

We offer:

• Official decoration.

• Full support and training (scripts, sample conversations, feedback).

• Possibility to work remotely (requires quiet background, stable internet, good microphone/headphones). Or an office in the center of Kyiv with good infrastructure.

• Professional development opportunities.

• A friendly team and a real chance to earn more through bonuses.

If you like to communicate, know how to convince and are not afraid of calls - this is your opportunity!