Support manager in Velaro OutLead

Velaro Outlead

We are looking for a Customer Support Manager who is eager to grow, loves communication and is ready to build long-term relationships with customers.

Basic responsibilities:

• Regular communication with customers from Germany and maintaining constant contact;

• Prompt response to customer inquiries, questions and problems;

• Building trusting and long-term relationships with customers;

• Contract support throughout the period cooperation;

• Preparation of contracts and control of their signing;

• Control of contract validity periods.

Our expectations:

• Knowledge German language from level B1 (conversational level);

• High level of communication skills;

• Diplomacy, the ability to negotiate and negotiate;

• Responsibility, attention to detail and orientation to results.

We offer:

• Working hours: Mon-Fri, 09:00-17:00 (Saturday and Sunday - weekend);

• Stable salary: fixed rate + client management bonus;

• Paid internship: 6 days of 2 hours each;

• Official employment with paid vacation and sick days;

• Modern office: Lviv, st. Stryyska, 352, BC Kompas;

• Friendly team and support at all stages of adaptation.

How to apply:

If you are ready for new challenges and want to be part of our team —send your resume or call:

+380 96 531 30 36