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Support manager in Vchasno
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Vchasno
On time:
in time is a product IT company that constantly digitizes and develops Ukrainian business. We change the approach to working with documents: from long hours to several clicks in mobile application. , Olx, Delivery, Rozetka, Silpo, Monobank, Kyivkhlib and many others).
"in time.e.e" - a service for working with documents in one place: create, sign, exchange and store online.
"in time. Business PPO Software Even without Light and Internet.
"On time.IP" - service of protected electronic signatures
"On time.edi" - service for creating and sharing documents online for Retail, logistics, banking.
Time. Simplifies the accounting of goods and digitizes TTN exchange
About the command:
users and team leader. Currently, services are actively developing, including other markets, volumes are increasing, so there is a need to reinforce the team and search for a service and client-oriented colleague-specialist on the first customer support line.
What is important for this role:
- Excellent knowledge of the Ukrainian language (verbally and in writing)
- Mandatory experience in working in Telephone Support for users (entrance line)
- A sincere desire to help every customer
- communicative and openness, a love of constant communication
- Willingness to understand the problem/question of the client and help In its rapid and qualitative solution
- Knowledge of PCs at a high level
- a desire to develop in the field of e-commerce and IT technologies
Tasks:
- Consultation of clients about the use His development team for refinement and improvement of product
- Selection Summary
- Familiarity with the recruiter
- Interview with the leader
- Test Task
- health insurance after the adaptation period
- Corporate psychologist and psychological support from external specialists
- gym on the office of the office < /
- We help organize your home energy for comfortable work
- Our office is open to your native employees as needed, and we will be glad to pet!
- help customers in solving any issues on service (first support line)-as in the telephone mode (80-90% of the working time), as well as in correspondence, also communication in messengers and connection by TeamViewer to the client as needed
Selection steps:
On the benefits of working in " in time " :
join the team that creates and develops Ukrainian products. We are driving what we do and we look forward to you.
24 days of paid vacation and an unlimited amount of hospital
<. B style = "font-weight: 700"> Work for a common victory. We cooperate with charitable funds and other companies. "https://robota.ua/redirect?event_name=url_Click&redir_token=eyjpcmlnaw5hbfvybci6imh0dhbzoi8vyl6bmvzlwjlj1wjleihleihleyxbljleyxblnj .l I6Mta0mtm0njv9 "RL =" nofollow noopener noreferrrer "Target =" _ Blank ">" Business without paper "forum is already a business card" On time ". More than 700 leaders of the market are going in Kiev to exchange experience and discuss the main trends in digitalization
grow daily! Colleagues from junior specialists grow up to leaders or become executives, gaining new talents on their own. Also, "in time" is a space to find yourself. If you feel ready for change, we will support you in the direction of activity and help you realize your potential. We play table tennis, study, go for board games, celebrate important events and holidays together.
