Support manager in EvoPlay

The project is a billing platform for making electronic payments by various methods with high throughput. The tasks are, first of all, in the high availability of the service and the security of payment processing. Our platform is PCI DSS certified and developed using modern technologies.

The company offers:

• L&D center with courses for employees and top managers;
• Rotation program;
• Self-learning library, access to paid courses;
• Stable salary payments;
• Social package (vacation, sick days, medical insurance);
• Group discussions and individual sessions with a corporate psychologist.

Responsibilities:

• Timely processing of requests from the Contact Center;
• Identifying and solving mass problems with transactions;
• Communication with related departments;
• Communication with providers of payment solutions, responding to requests;
• Daily ticket reporting (number, providers, statuses and types).

We offer excellent working conditions:

• Competitive salary;
• Professional development program with upward revision of employee income;
• Schedule 5\2.

We also provide:

• Full training necessary for work;
• Comfortable workplace, all necessary equipment;
• Modern office.