Support manager in Gorilla.ua

If you dream of working in an industry where drive, excitement and innovation go hand in hand, join us and  help us create magic! 

Your mission if you accept the challenge: < /span>

• Processing and resolving incoming requests via chat support;" -decoration: none">

  Advise customers on current issues, promotions, loyalty program;

• Compliance with internal rules and KPIs.

What is required of you:

• Experience in the position of support manager;

• Experience in the gambling industry;

• Ukrainian: fluent (written and spoken);

• Readiness for flexible work schedule2/2, day shifts from 8:00 to 20:00 or night shifts from 20:00 to 8:00;

• High communication skills, ability to make decisions;

• Experience in the Salesforce system.

What do we offer?

• Working in a team that lives and breathes the game industry;

• Space for realizing your boldest ideas and innovations;

• Opportunity to be part of large-scale projects that change the market of online games;

• The schedule alternates 2/2, day shifts from 8:00 a.m. to 8:00 p.m. or night shifts from 8:00 p.m. to 8:00 a.m.;  

• Ability to attend educational events;

• Working in a comfortable office in the city center;

• Cafeteria of benefits;

• Sickness and day-off compensation;

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• Attractive compensation and bonuses that will make your heart beat faster.

Send your resume and we will be happy to consider your candidacy. We are waiting for you in our team challenge!

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