Support Engineer (night shift 11pm — 7am) in Competera Pricing Platform

In Competera, we are building a place where optimal pricing decisions can be made easily. We believe that AI technologies will soon drive all challenging decisions and are capable of helping humans be better.We are now looking for a Support Engineer to improve the quality of our service.This role is ideal for a junior-level candidate with basic exposure to system administration tasks.The candidate should have foundational knowledge in Linux administration, monitoring tools (one of Grafana/Zabbix/Nagios/etc), and hosting panel management.The candidate should be eager to learn more advanced concepts over time, including deeper Kubernetes and container orchestration knowledge.You could be a perfect match for the position ifYou Want ToBe primarily responsible for basic system management, monitoring, and first-line technical support for server and infrastructure-related issues,Provide first-line technical support just to internal, handling basic troubleshooting of server and system-related issues,Logging, categorizing, and escalating issues as needed to more advanced support teams,Handling day-to-day support tasks and user requests, providing timely resolutions, and documenting solutions for future reference.You HaveBasic to intermediate proficiency in Linux/Unix systems,Familiarity with the command line for day-to-day system administration tasks, including user management, file permissions, and process management,Experience using Grafana (one of Grafana/Zabbix/Nagios/etc) for monitoring system performance and infrastructure,Understanding of setting up and managing dashboards to track metrics and log data.Some practical experience with one of cloud consoles (e.g., AWS, GoogleCloud, Azure) for basic server management tasks.Ability to configure domains, manage DNS records, and troubleshoot common hosting issues.You’re Gonna Love It, And Here’s WhyRich innovative software stack, freedom to choose the best suitable technologies,Remote-first ideology: freedom to operate from the home office or any suitable coworking,Flexible working hours and no time tracking systems on,Regular performance and compensation reviews,Recurrent 1-1s and measurable OKRs,In-depth onboarding with a clear success track,Competera covers 70% of your training/course fee,20 vacation days, 15 days off, and up to one week of paid Christmas holidays,20 business days of sick leave,Partial medical insurance coverage.Drive innovations with us. Be a Competerian. Show more Show less Посадовий рівень Базовий рівень Тип зайнятості Повний робочий день Посадові обов’язки Інформаційні технології Галузі Розробка програмного забезпечення