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Support Engineer L1 in "INFOTEH"

Posted more than 30 days ago

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"INFOTEH"

"INFOTEH"

0
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Without experience
Kyiv

Translated by Google

July 4, 2024 govtech Support Engineer L1 Kyiv INFOTECH is a state-owned IT company that has been working in the field of information technologies for more than 5 years. We develop and implement our own software products called MIA. Our projects cover a wide range of areas, including cryptographic protection, digital transformation and IT solutions for medicine, education, software, finance, government and telecommunications. Your tasks will be: Receiving and processing incoming cal

July 4, 2024 govtech

Support Engineer L1

Kyiv

INFOTECH is a state-owned IT company that has been working in the field of information technologies for more than 5 years. We develop and implement our own software products called MIA. Our projects cover a wide range of areas, including cryptographic protection, digital transformation and IT solutions for medicine, education, software, finance, government and telecommunications.

Your tasks will be:
  • Receiving and processing incoming calls and requests;
  • Providing advice and resolving customer questions;
  • Registration and processing of incoming correspondence (e-mail, chats, etc.);
  • Studying the company's products and services to provide advice to users.

What is needed for this:

  • Excellent knowledge of the Ukrainian language;
  • Work experience in the Contact Center from 1 year;
  • Higher education;
  • Ability to communicate effectively and resolve conflict situations;
  • Willingness to learn and learn new information quickly.

What we are happy to offer you:

  • Work in a dynamically developing company;
  • Excellent team and friendly vibe;
  • Unique experience in digitalization of state authorities;
  • 24 days of paid vacation and sick leave;
  • Official employment and guarantees in accordance with the labor legislation of Ukraine.

Translated by Google

Without experience
Kyiv
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