Support Engineer in ABCloudz

Requirements 

• Experience with the ticketing or incident tracking systems.Experience with the monitoring tools.
• Basic skills of SQL Server/MySQL administration and development.
• Basic skills of Windows/Linux administration, networking, bootstrapping, and security.
• Ability to work in 24/7 mode, shifts schedule.
• Responsibility, proactivity, team-playing, and great communication skills.
• Good spoken and written English (Upper-Intermediate level).

Responsibilities 

• Working closely with the Developer team.
• Supporting the customer infrastructure: Windows/Linux servers, SQL Server/MySQL DBs, Java web-based apps, ETL, and reporting systems.
• Resolving incidents and issues under time pressure.

We offer

• Working with the industry-leading partners and customers;
• Friendly teams, experienced colleagues, and perfect work equipment;
• Opportunities for career growth and raising professional skills;
• English language courses;
• Decent salary, tax assistance.