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Support agent in Mine

15 November

26 views

Mine

Mine

0
0 reviews
Without experience
Kyiv
Part-time work
Ready to dive into the gaming world and become our Support Agent? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from 5 p.m. to 1 a.m. Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer  What to do:Handling incoming user requests (email, online chat)Working with user accounts in CRMOnline monitoring state of the site and timely response to failures Your superpowersYour English

Ready to dive into the gaming world and become our Support Agent? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from 5 p.m. to 1 a.m. Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer 

 What to do:

  • Handling incoming user requests (email, online chat)
  • Working with user accounts in CRM
  • Online monitoring state of the site and timely response to failures

 Your superpowers

  • Your English is perfect (advanced)
  • Good spoken and written communication
  • You’re ready to resolve difficult or even conflict situations

 Will be a valuable addition

  • Have experience working as support or call centre operator
  • Knowledge of Spanish
  • Active CS2 player (we will give preference to candidates who are active gamers)

 Team Perks

  • Totally remote work from wherever you grind. Into coworking? We’ve got your back
  • Work gear on us, get the tech you need
  • Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
  • Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
  • Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
  • Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
  • A squad of PRO&BROs to craft epic gaming worlds with!

Join us if all these are about you. Waiting for your application!

Let’s add more jam together 

Without experience
Kyiv
Part-time work
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