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Sky Dev
Customer Support Specialist contributes to keeping customers happy and satisfied with our products/
We are looking for a person who is keen on productivity, enthusiastic about talking to customers and can read between the lines. Support Specialist is a liaison between customers sharing their experience and expectations about the products and the developers who are open to feedback and are continuously working on bringing improvements and innovation into the app.
The job is a great opportunity to learn about the development process of apps, to gain knowledge about different factors influencing the quality and rating of a product. Continuous communication with mostly English-speaking customers will be useful to enrich communication and writing skills.
What you'll do:
Working with CRM system
About you:
Knowledge of English level B2
Professional experience in a relevant position
Excellent problem-solving skills
Advanced business communication skills
Ability to work according to a flexible schedule
Persistent interest in software is a plus