Specialist of the software technical support department in Kompaniya Toltek, OOO

Open vacancy "Specialist of the software technical support department" (software PRO, Medok, Sota)

What skills are needed:

• high level of communication;
• ability to conduct dialogue and listen to the client;
• desire to develop and learn;
• ability to quickly absorb information;
• li>have the skills to install Windows and other software, connect printers, configure a local network and access to the Internet.

Example questions for product certification: https://drive.google.com/file/d/1bCKRqulBsNSxLBjeF4cQZhquaA6JYpgX/view?usp=sharing

What to do:

• consultative support for users of Medoc, Sota and other systems;
• processing of incoming requests (phone, e-mail);
• help in solving customer software problems by phone, remotely or at the client;

We offer:

• stable salary (rate and bonus depends on received certificates and work productivity, bonuses);
• continuous development and professional training, official employment;
• social guarantees according to legislation;
• convenient working schedule - from 09:00 to 18:00 (08:00 to 17:00), Saturday, Sunday - weekend