Specialist in Tracking / Logistic Support Specialist in Global Logistics

Job Summary:

As a Tracking Specialist at Empire National, you will play a key role in monitoring and managing freight movement to ensure timely and efficient deliveries. Your main responsibilities will include real-time truck tracking, maintaining communication with drivers, and providing updates to brokers, dispatchers, and customers. This position requires attention to detail, problem-solving skills, and the ability to work in a fast-paced logistics environment.

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Key Responsibilities:
• Real-Time Tracking & Monitoring:
 • Track and monitor trucks and loads using GPS and dispatching software.
 • Ensure all assigned loads are on schedule and proactively address any delays.
 • Verify driver locations and estimated arrival times.
• Communication & Coordination:
 • Maintain constant communication with drivers to provide updates and resolve issues.
 • Act as a liaison between drivers, dispatchers, and brokers.
 • Notify stakeholders of any delays, route changes, or potential disruptions.
• Issue Resolution & Compliance:
 • Assist drivers with route adjustments due to traffic, weather, or road restrictions.
 • Report and document any delays, accidents, or other critical incidents.
 • Ensure drivers have the necessary permits, paperwork, and compliance with DOT regulations.
• Reporting & Documentation:
 • Maintain accurate records of load statuses, delays, and driver communications.
 • Prepare and submit reports on tracking performance and issues.
 • Log and track delivery times, dwell times, and any exceptions.

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Requirements:
• Experience & Knowledge:
 • Previous experience in trucking, logistics, or dispatching is preferred.
 • Understanding of trucking regulations, tracking software, and load management.
 • Familiarity with freight brokerage and carrier operations is a plus.
• Skills & Abilities:
 • Strong communication skills (verbal and written).
 • Ability to multitask and handle high-pressure situations.
 • Detail-oriented with excellent problem-solving abilities.
 • Proficiency in tracking and dispatch software (e.g., Samsara, MacroPoint, FourKites, etc.).
• Other Requirements:
 • Ability to work in shifts, including evenings, weekends, or holidays if required.
 • A proactive mindset and ability to work both independently and in a team.

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Why Join Empire National?
• Competitive salary and benefits package.
• Paid training. You will receive a salary during the training period.
• Individualized training. The training process is adapted to your needs, with no fixed duration.
• Additional free courses. Opportunities to improve your skills and expand your knowledge at no cost.
• Skill-based contests with bonus rewards. Regular Internal Competitions WHERE TOP PERFORMERS CAN EARN ADDITIONAL BONUSES.
• Opportunity to Work in a Fast-Growing Logistics Company. The TRUucking Industry. <
• a friendly and Support Team Environment. Applicing Become Part of Our Team!

Daily shift work from 3:00 pm to 23:00- in the office, after 23.00- Return to home (taxi company) and work up to 01 hours

Send a resume right now!