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Service Manager in Sense Bank

19 January

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Sense Bank

Sense Bank

0
0 reviews
Without experience
Kyiv
Full-time work
Sense Bank is a state-owned bank with 30 years of history. During this time, we have become not just a place to work, but a community of 4,000 people, where everyone is dedicated to the mission of creating meaning so that the dreams of Ukrainians come true. normal; font-weight: 400">Interaction with the business customer, project teams and departments for the development/support of systems/processes for the successful and prompt resolution of incidents;Incident analysis and management, service q

Sense Bank is a state-owned bank with 30 years of history. During this time, we have become not just a place to work, but a community of 4,000 people, where everyone is dedicated to the mission of creating meaning so that the dreams of Ukrainians come true. normal; font-weight: 400">

  • Interaction with the business customer, project teams and departments for the development/support of systems/processes for the successful and prompt resolution of incidents;
  • Incident analysis and management, service quality control, evaluation of IT metrics;
  • Cooperation with partners/vendors regarding processes and integrations;
  • Writing service user documentation and instructions;
  • User consultations on the operation of services and processes;
  • Installing updates in a productive environment;
  • You are suitable if you have:

    • Higher education;
    • Understanding the principles of banking business processes and IT architecture;
    • High communication skills and the ability to effectively communicate with all stakeholders;
    • Ability to work in conditions of a large volume of work and under pressure;
    • Analytical abilities and the ability to make strategic decisions;
    • Knowledge of the stages of software development (Scrum) font-weight: 400">We offer:

      • Competitive salary;
      • Annual salary reviews in accordance with the Bank's own performance and financial indicators;
      • Bonuses for achieving CRI;
      • Medical insurance;
      • Support and help in crisis situations thanks to the charity program "Let's Help Together";
      • 28 days of annual leave and additional vacation days;
      • Study at the free internal school DOSVID for managerial, leadership and professional skills and IT school for SQL, Data Science and other technical fields specialties;
      • Sport Community, which conducts free training every day: from sports dancing to strength training. Here you will definitely find something of your own

      Do you still have doubts or are you with us?

      JSC SENS BANK is an employer open to all candidates.

      We adhere to the principles of equality and non-discrimination, providing equal opportunities for all candidates.

      The Bank supports the employment of servicemen and veterans by facilitating theirprofessional adaptation after the end of the service, and also cooperates with veteran initiatives to create decent conditions for integration into civilian life.

      In case of the same level of qualification and professional training, taking into account the conditions of the current legislation of Ukraine, preference will be given to a veteran.

      Our values are openness, interaction, drive, effectiveness.

      Ready? Send your resume!

      Become a part of the team, reveal your potential with Sense Bank

      By responding to the vacancy and sending your resume, you give JSC "SENSE BANK" consent to the processing of personal data in accordance with the Law of Ukraine "On the Protection of Personal Data". The data will be used exclusively for the consideration of your candidacy and will be stored within the limits defined by the legislation and internal procedures of the Bank.

    Without experience
    Kyiv
    Full-time work
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