Senior support engineer in EVA.tech

Congratulations! We are looking for a specialist for the position of a leading administrator of the technical support system. Requirements: 2 years of work experience in a technical support service >500 users, the ability to work in a team and understanding of prioritizing tasks, high computer literacy, experience with Windows and Linux operating systems, knowledge of network technologies; basic knowledge and skills in writing and applying scripts, communication skills, stress resistance, knowledge of network technology. Responsibilities: Consultation and technical support of users Reception, distribution and control of technical support employees' fulfillment of requests in the application system, as well as calls, mail and face-to-face requests of users. Interaction with other departments when transferring appeals, according to the areas of responsibility. The process of accepting equipment from product suppliers and moving it between the warehouse and departments. Interaction on issues of SCS and equipment installation. Support and writing instructions for users and employees. Work with employee work statistics Block repair of PCs, computer maintenance of computer and office equipmentInstallation and configuration of the OS of the Windows familyInstallation and configuration of additional softwareInstallation and configuration of peripheral equipmentWe offer: official employment from the first working day, modern, comfortable office (free gym, yoga), rest room, five-day work schedule, 09:00—18:00, 24 calendar days paid vacation, opportunity to grow in a large company.