SENIOR DEVOPS OBSERVABILITY ENGINEER in Svitla Systems Inc.

1 positionSENIOR DEVOPS OBSERVABILITY ENGINEERlocationAny city, UkraineSvitla Systems Inc. is looking for a Senior DevOps Observability Engineer for a full-time position (40 hours per week) in Ukraine. Our client is a cloud platform for business spend management (BSM) that helps organizations manage their spending, procurement, invoicing, expenses, and supplier relationships. They provide a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The platform provides greater visibility into and control over how companies spend money. Small, medium, and large customers have used the platform to bring billions of dollars in cumulative spending under management. The company offers a comprehensive platform that helps organizations manage their spending, procurement, invoicing, expenses, and supplier relationships. Founded in 2006 and headquartered in San Mateo, California, they aim to streamline and optimize business processes, driving efficiency and cost savings. About the project: This track consolidates numerous commercial and open-source tools in the observability space into one platform. The go-forward platform will be either Dynatrace, Datadog, or New Relic. The current tool set consists of New Relic (APM), ELK and Logz.io (Logging), Pingdom (synthetics), Influx (Metrics, box and wire), Grafana (dashboards), Prometheus (K8S), and Datadog (specific applications for APM, Logs, etc.). The end state is all tools are turned off in place of a new platform. - ELK and New Relic* (pending aren’t selected as the go-forward platform) by the end of May 2024. - DataDog* (pending they aren’t selected) and Logz.io by September 2024; - Influx, Grafana and Prometheus by November 2024. Success is when all legacy tools are retired per the schedule laid out. All monitoring, alerts, logs, metrics and dashboards are operational in the new platform. The team will contain 7 Engineers: 1 Observability Engineer skilled in Ruby, 1 Observability Engineer skilled in .NET, 2 Observability DevOps Engineers,1 Technical Project Manager.RequirementsA degree in Computer Science or equivalent experience, some of which is in an enterprise SaaS organization.4+ years of experience as a DevOps or Site Reliability Engineer.2+ years of experience with Observability. 2+ years of experience in production system administration and web operations. Knowledge in some of the following key technologies: Prometheus, Influx, Grafana, Telegraf, StatsD, Elasticsearch, Logstash, Kibana, OpenTelemetry, New Relic, Datadog, and Dynatrace.Knowledge of configuration management toolsUnderstanding of creating custom dashboards, providing health and performance reports, and creating alerts.Previous experience with large-scale web operations in a public cloud environment.A solid understanding of networking systems and protocols.Knowledge of cloud/SaaS architecture (preferred AWS, but can be another).Be confident in your ability to own and deliver projects and issues to resolution using Agile methodologies, demonstrate a definite bias for action, and focus on results.Be an excellent communicatorand cross-team collaborator.Strive for personal excellence through continuous development and keeping current with developments and offerings in the observability field.A passion for solving problems.Nice To HaveBe competent in Ruby, Go, Java, Python, or an equivalent programming language.ResponsibilitiesBuild and support the observability platform for a massive-scale public cloud environment from a metrics, logs, and transaction tracing perspective.Collaborate with engineering and product teams to monitor the instrument system, application, and business KPI of the client’s cloud.Collaborate with Engineering and Product teams to create custom dashboards and alerts.Onboard complex data sources to an Observability tool.Research and conduct experiments with new monitoring technologies and techniques.Be responsible for designing, integrating, deploying, and supporting hosted and SaaS monitoring and alerting applications.Ensure that teams define alerts that are understandable, actionable, and enriched.Automate infrastructure deployments and upgrades.Publish standards and best practice documentation for monitoring and alerting.Build a network of peers in similar SaaS organizations and attend industry events.Participate in an on-call rotation as required.We OfferUS and EU projects based on advanced technologies.Competitive compensation based on skills and experience.Annual performance appraisals.Flexibility in workspace, either remote or in one of our development offices. Comprehensive medical insurance including dental and massages.Sport reimbursement program for onsite and online activities.Support of a healthy lifestyle, compensation for running events.Bonuses for recommendations of new employees.Bonuses for article writing, public talks, other activities.Personal loan budget available for long-term personnel.20 vacation days, 10 national holidays and sick leaves.Maternity leave policy and family days off.Full compensation for conferences, courses, English classes.Free webinars, meetups and conferences organized by Svitla.Gifts for anniversaries, New Year, children and more.Corporate celebrations and activities, regular lectures on various topics.Awesome team, friendly and supportive community!About SvitlaSvitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes.Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!Show more Show less Position level Senior secondary level Type of employment Full-time Job responsibilities Engineering and Information Technologies Industries IT services and IT Consulting