Senior Business Analyst in EPAM Systems

We are seeking a Senior Business Analyst to join our team. The role involves supporting the IT Non-Admitted Production Support unit for the GuideWire Policy Center – administration system. The ideal candidate should have business analysis experience in Commercial Property & Casualty insurance, with preferred experience in GuideWire Policy Center and technical qualifications in system integration and policy administration solutions.ResponsibilitiesMonitor the ticketing system and receive incidents and requests from end-users, analyzing these and either responding to the end-user with a solution or escalating it to the other IT teamsIdentify and resolve application issues to ensure optimal performance and usability for the various system end-users and providing root cause analysis with recommendations for improvementsProvide support to workflows and provide expert knowledge on all workflow designsPlan, facilitate, and conduct requirements gathering sessions, meetings, and presentationsLead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approvalBuild strong relationships within the business units and support functions to understand the business needsCollaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assist in troubleshooting and resolving issuesEnsure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possibleParticipate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirementsFacilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoffRequirements5+ years of business analysis experienceCommercial Property & Casualty insurance industry is preferredExperience with GuideWire Policy Center is preferredProficiency with integration to external systemsStrong experience with policy administration solutionsExperienced with iterative and agile methodologies; working knowledge of both SDLC & PMLC processesHands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is requiredKnowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automationExperience with visualization tools is beneficialB2+ English level proficiencyWe offerWork on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Consider relocation options in over 30 countries worldwideParticipate in volunteer, charity programs and communities (both technical and interest-based)You can plan your individual career path together with your manager.Receive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)Vacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' childrenEPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest. Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Розвиток бізнесу, Інформаційні технології і Інженерія Галузі Розробка програмного забезпечення і ІТ-послуги та ІТ Консалтинг