Senior Analytist Consolidated Information Effectiveness of the Contact Center Work in Kyivstar/Kiyivstar
9 апреля
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Kyivstar/Kiyivstar
0
0 reviews
Without experience
Kyiv
Full-time work
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we are looking for an experienced analyst who can work with large amounts of data, is understood at KPI of contact centers and has a vigor to build effective reporting for decision-making. If you love numbers, you have strategic thinking and seek to influence the development of the service-we will be glad to see you in our team! Analysis of key indicators and trends, detection of deviations and causes. Preparation of presentations and recommendations for improving operating effici
we are looking for an experienced analyst who can work with large amounts of data, is understood at KPI of contact centers and has a vigor to build effective reporting for decision-making. If you love numbers, you have strategic thinking and seek to influence the development of the service-we will be glad to see you in our team!
Analysis of key indicators and trends, detection of deviations and causes.
Preparation of presentations and recommendations for improving operating efficiency. IT.
Confident Excel Knowledge, Knowledge SQL.
Experience in contact center or similar reporting.
Carefulness to details, analytical thinking, ability to work on your own.
