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SD Support Specialist in Luxoft
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Luxoft
It is a project to support corporate business systems which help automate Luxoft internal business operations.
There are about 16000 employees in Luxoft spread over different locations in Switzerland, UK, Germany, Ukraine, Poland, Romania, Great Britain, USA, etc.All of the Luxoft employees are our users. We perform user support (advising, permission control, help with settings configuration) and technical maintenance. We use ServiceDesk system to handle user tickets for support.
Responsibilities
Support of business applications users, deep understanding of applications functionality and related business processes;
Configuring and automation company's business processes workflow in business applications;
Support of data integration processes with other corporate systems.
Other related activities
Skills
Must have
Support activities, Linux (Advanced User), Atlassian Jira
Nice to have
Atlassian Jira, Atlassian Confluence, Java, Python, JavaScript, Groovy scripts, Script runner, SQL, Excel
Other
Languages
English: B2 Upper Intermediate,Russian: B2 Upper Intermediate
Seniority
Regular
