Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.Rife has more than 5,500 employees, including one of the largest product IT teams, numbering more than 800 specialists. Every day, we work side by side so that more than 2.7 million of our customers can receive quality service, use the bank's products and services, and develop business, because we are #Together_with_Ukraine. Your future
Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.
Rife has more than 5,500 employees, including one of the largest product IT teams, numbering more than 800 specialists. Every day, we work side by side so that more than 2.7 million of our customers can receive quality service, use the bank's products and services, and develop business, because we are #Together_with_Ukraine.
Your future responsibilities:
- Managing the launch of CRM campaigns: developing concepts, goals and KPIs of campaigns; control of each stage of the launch (preparation/approval of marketing materials, communication channels, etc.)
- Analysis of the effectiveness of campaigns; forming and testing hypotheses to increase conversions; scaling of successful promotions
- Tracking customer feedback and complaints to determine areas for improvement
- Active cooperation with other departments to improve CRM campaigns
- Tracking new trends, technologies in the field of communications and initiating changes in current processes, products, technologies
Your experience and skills:
- Work experience at similar position from 1 year
- Higher education
- Knowledge of modern communication tools and platforms
- Strong analytical skills, ability to interpret data and transform it into
effective campaigns - High focus on the client, understanding of his life cycle
- Knowledge of the English language - Intermediate (B1)
We offer what is important for you:
- Competitive salary: we guarantee stable income and annual bonuses for your personal contribution. In addition, we have a referral reward program for attracting new colleagues to Raiffeisen Bank.
- Social package: official employment, 28 days of paid vacation, additional "decree" for dads, and financial assistance for parents when children are born.
- Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment.
- Wellbeing program: health insurance is available to all employees from the first day of work; consultations of a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office.
- Learning and development: access to more than 130 online learning resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons.
- Cool team: our colleagues are a community that welcomes curiosity, talent and innovation. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs.
- Career opportunities:we encourage promotion within the bank between functions.
- Support programdefenders:we keep jobs and pay the average salary to the mobilized. We have a support program for veterans, and the Bank's veteran community is developing. We are working to increase the awareness of leaders and teams on issues of returning veterans to civilian life. Raiffeisen Bank recognized as one of the best employers for veterans (Forbes)
Why Raiffeisen Bank?
Our main value is people and we give we give them support and recognition, teach them, involve them in changes. Join the Raif team, because YOU matter to us!
- One of the largest lenders to the economy and agrarian business among private banks
- Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, Delo.UA
- li>The largest donor of humanitarian aidamong banks (Red Cross of Ukraine, UNITED24, Superhumans, SMILYVI)
- One of the largest IT product teams among banks in the country
- One of the largest taxpayers in Ukraine, 6.6 billion hryvnias were paid for 2023
Opportunities for everyone:
- Rife is guided by the principles of focusing on people and their development, the focus of 5,500 employees and more than 2.7 million customers
- At Rife we support the principles of diversity, equality and inclusion
- We develop support programs for male and female defenders
In Rife, you matter!
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