Retention marketing specialist in SpaceCrew Finance Company

Hello, we are -company's marketing departmentSpaceCrew Finance (https://www.spacecrew-finance.com/). We are currently looking for a colleague who will become part of our friendly team. We are looking for a person who loves his work with all his heart and is not afraid of difficult challenges.

If you are ambitious and want to not only see, but also influence the result of your work - welcome!

• The first MyCredit project in 2016< /span>

• For 18 months, entered the TOP-3 financial services and e-commerce projects of Ukraine

• 2019 entered the TOP-10 investments on the Ukrainian venture market" UVCA.

• 2020 — The SlickCredit Ukraine project was launched

• 2021 - OnCredit project launched in Sri Lanka

• 2024 — The MONTO Ukraine project and the Clicredito project in Mexico were launched.

Our advantages:

- Own product development: CRM for customer service, Backend and Frontend development, mobile application development;

- Own automated Data Science Lab;

- The foundation of our business is a team. We are all friends and speak "you", hear and respect everyone's opinion;

- We form a team of people who share our values! That is why we are so comfortable working together.

Retention marketing specialistin our team will deal with the following tasks:

• Automation of campaigns, creation, adjustment and support of omnichannel chains (Esputnik);

• Organization of a set of measures to save and return the client in direct communication channels;

• Development and coordination of loyalty programs;

• Management and analysis of trigger letters/SMS-messages/Push-notifications;

• Processing product analytics, compiling technical tasks to create the necessary reports;

• Conducting competitive analysis to identify new opportunities for customer retention analysis.

The filter for this position will be:

• Work experience in Direct Marketing/CRM/Marketing Automation from 1 year;

• Experience in developing a communication strategy from scratch (email, chatbots, SMS, web-push, viber, etc.);

• Competent writing of texts (selling, trigger, content, reactivation);

• Knowledge in email marketing automation and setting up trigger email mailings;

• Experience in A/B testing, setup and launch yourself;

• Experience with subscriber bases;

• Knowledge of the main metrics of retention and email marketing: (LTV, Click Rate, Open Rate, CTR, Domain Reputation, Delivery Rate, Spam Complaint Rate, etc.);

  < /li>

• Ability to analyze data of established companies and make decisions based on data;

• Willingness to work for results according to clear KPIs;

• The desire to develop in new directions.

What you will learn by working with us:

• Run effective advertising campaigns;

• Measure the results of your work and improve indicators;

• Work with different advertising sources.

How we interact with candidates:

1 stage: communication with the recruiter online (about 30 minutes);

2 stage: test task;

3rd stage: communication with your future manager online or in person (about 1 hour).

How will your adaptation to SpaceCrew Finance go:

Our HR will meet you, hand over a welcome box and introduce you to the whole team. It will help you join all the processes and values ​​of the company, will hold an adaptation meeting and will support you throughout the period;

Why SpaceCrew Finance?

• We have a transparent salary calculation system, we pay all taxes and employ from the first working day;

• We provide 24 days of vacation, paid sick leave, medical insurance;

• Flexible and hybrid work schedule: you will be able to independently plan your day and periodically work from home;

• We have created an "unbreakable point"SpaceCrew Financee" for our employees and their families, we have generators and Starlink in our office!

• We have a perfectly configured internal customer cycle and we regularly collect feedback from employees;

• We pay for professional courses and trainings, also, we have an internal personnel reserve. 

• We develop our colleagues not only horizontally, but also vertically. 64% of managers are employees from the personnel reserve;

• We have many traditions - corporate parties, team building and thematic events: Nutella Day, Hot Dog Day, Shrovetide, Secret Santa, Sleep Day and others.

< li style="font-weight: 400; font-style: normal; text-decoration: none">

The office has lounge areas, a library and board games, as well as a kitchen where there is always something to eat;

• We compensate for sports;

• We have corporate English that anyone can practice;

And many other bonuses and goodies, which we will tell you about during personal communication.

If you like our vacancy - send your resume - and become part of our team.

To learn more about SpaceCrew Finance and feel our atmosphere, follow the links:

https://www.instagram.com/spacecrew_team/