Retention Manager in Bitmedia Labs

About Bitmedia Labs:

Bitmedia Labs - an international product IT company, has been in the industry since 2014, effectively functioning on a worldwide scale with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games and NFT products.

Requirements:

- At least 1 year of experience in a relevant position as a retention manager;

- Experience in copywriting and content development;

- Knowledge of English at B2 level;

- Skills in working with email campaign managers (HubSpot, MailChimp, ActiveCampaign, Sendpulse, SendGrid);

- Skills in working with Google Analytics and other analytics systems;

- Understanding of the fundamentals of digital marketing and email marketing.

Responsibilities:

- Development of retention strategies, personalized communication, and their implementation for different audience segments;

- Working with channels such as email, web-push notifications, pop-ups, etc.;

- Analytics of retention metrics and timely adaptation of strategies according to indicators;

- Segmentation of audience databases and building automated email sequences;

- Collecting feedback from users and measuring the level of product satisfaction;

- Launching advertising campaigns and constantly improving metrics;

- Creating and testing email templates and continually improving the content of emails;

- Conducting A/B testing of campaigns;

- Analyzing and reporting on the work conducted;

- Collaborating with other marketing teams, product teams, and design departments.

Hiring process:

- Intro call with a Recruiter - Тest task- Interview with the Hiring team -Offer.

We offer:

- Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;

- The 8-hours working day with a flexible schedule;

- Competitive salary based on your experience;

- Regular performance review and annual salary review;

- 100% paid sick leaves, vacation and holidays;

- Professional development tools (reimbursement of educational courses or workshops, conferences around the world);

- Ambitious team with a transparent communication and friendly atmosphere, no micromanagement;

- Apple equipment;

- Memorable gifts for holidays.