Remote Customer Support Specialist in Loop Support

We're Loop Support! A  dynamic staffing agency  that partners with forward-thinking companies committed to providing outstanding  customer experiences . Our clients value innovation, efficiency, and meaningful interactions, ensuring that every customer receives personalized and high-quality support.

Are you passionate about helping others and delivering top-tier customer service? Do you thrive in a remote work environment and enjoy solving problems? If so, we want to hear from you!

What You'll Do:

As a      Customer Support Specialist , you will play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

• Responding to customer inquiries via phone, email, and chat, delivering fast, friendly, and professional assistance.
• Troubleshooting product and service issues to find effective solutions.
• Maintaining detailed and accurate customer interaction records.
• Providing helpful product information, guiding customers through processes, and ensuring they have a positive experience.
• Staying up to date on client products, services, and policies to provide accurate information.
• Collaborating with teammates and sharing feedback to continuously improve the customer experience.

What We're Looking For:

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

• Excellent written and verbal communication skills in  English, Ukrainian, and Russian. (Required)
• Previous customer support experience (phone, email, chat, or similar roles).   (Required)
• A strong, stable internet connection and a reliable computer setup.  (Required)
• A problem-solving mindset with strong attention to detail.
• A positive, professional attitude and a passion for helping others.
• The ability to work independently in a distraction-free home office.

Why Apply?

• Fully remote: Work from anywhere.
• Unique opportunities: Work with a forward-thinking company where your expertise makes a real impact on customer experience and business success.
• Training & Support: Receive onboarding and ongoing training to help you succeed in your role.

How to Apply:

If you're ready to be part of a mission-driven team and grow your sales career, we'd love to hear from you! Please submit your application through our Typeform.