Quality Control Affiliates in PIN-UP Global

About the roleStep into the thrilling world of iGaming as an Affiliate Quality Control Specialist!Be the guardian of excellence, ensuring our partnerships meet the highest standards.With a keen eye for detail, you'll meticulously assess affiliate activities, ensuring compliance and driving performance.Join our dynamic team and play a pivotal role in shaping the future of iGaming excellence!RequirementsExperience in Affiliate of at least 6 months;Deep understanding of the iGaming vertical;Excellent communication skills and ability to effectively communicate with partners and colleagues in both Russian and English;Analytical skills and ability to extract useful information from extensive data;Excellent command of office programs (MS Office and Google Docs);Ability to work in a team and meet deadlines.Will be plusKnowledge of Portuguese, Spanish and other languages will be a big plus.Soft SkillsFlexibility and ability to work in a fast paced and dynamic environment;Receptive to feedback, including negative feedback;Ability to articulate thoughts concisely both verbally and in writing;Patient and prepared for repetitive tasks;Meticulous and attentive to details;Capable of independently seeking, researching, and analyzing information;Initiative and execution-oriented.ResponsibilitiesCommunication review according to internal regulations, instructions, and company policies;Compilation of detailed reports for each reviewed dialogue;Compiling service quality reports, with recommendations for improvement.Providing feedback to managers and TL based on review results, including constructive recommendations for enhancing communication effectiveness and quality.Systematic monitoring and response to changes in partner requirements and needs.Our benefits to youAn exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Marketing, Management, Operations, Engineering and Architecture, etc;Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;Laptop & all necessary equipment for work according to the ecosystem standards;Paid vacations, personal events days, days off;Paid sick leave;Medical insurance;Referral program — enjoy cooperation with your colleagues and get the bonus;Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;Free internal English courses;Sport Benefit;Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc;Company events, team buildings. Show more Show lessPosition level Senior secondary level Type of employment Full-time Job responsibilities Business development and engineering Industries IT services and IT consulting and gambling establishments and casinos