QA Lead in Kozak Agency

We are looking for a QA Lead for an outstaff project.

About the project:
The platform where private and business clients can apply for car leasing. The information-gathering process is flexible and tailored to the specific requirements of different countries. We have integrated various automation tools such as background checks to streamline the leasing process. These integrations are adaptable and are guided by a customized BPMN process for each market. All leasing requests are directed to our CRM solution, which is also developed by our team. Our agents may manually process these requests if necessary.

Requirements:
- 7+ years of solid experience in manual QA testing with at least 3 years of demonstrated leadership experience
- Experience in implementing QA processes on projects
- A thorough understanding of QA processes, methodologies, and approaches, with the ability to integrate this knowledge into daily operations
- Experience with automation testing
- Initiative and proactiveness
- Excellent problem-solving, analytical, and investigative skills
- Ability to delegate tasks effectively and provide constructive feedback
- Ability to manage conflict within the team
- English level – Upper-Intermediate