"EUROPEAN DEBT RECOVERY AGENCY FINANCIAL COMPANY"Announces recruitmentTrainer- psychologist / Corporate psychologistOur wishes for candidates:higher education in the field of psychology; work experience in the field of corporate psychology or trainings from 2 years; knowledge of modern methods of psychotherapy, coaching, development of emotional intelligence; knowledge of methods of stress management, emotional self-regulation and improvement of communication skills;< /li>ability to work with la
"EUROPEAN DEBT RECOVERY AGENCY FINANCIAL COMPANY"
Announces recruitment
Trainer- psychologist / Corporate psychologist
Our wishes for candidates:
- higher education in the field of psychology;
- work experience in the field of corporate psychology or trainings from 2 years;
- knowledge of modern methods of psychotherapy, coaching, development of emotional intelligence;
- knowledge of methods of stress management, emotional self-regulation and improvement of communication skills;< /li>
- ability to work with large groups and individually;
- experience of working with contact center operators in the financial sphere, working with problem debt will be an advantage.
Functional responsibilities:
- conducting psychological training for contact center operators in order to develop stress resistance skills and emotional intelligence;
- providing individual and group consultations for employees on issues of stress, emotional burnout and personal development;
- development and implementation of training programs aimed at increasing the effectiveness of communication with clients in difficult situations;
- monitoring of the psychological state of employees and implementation of programs to support their emotional well-being, carrying out preventive measures;
- providing recommendations for improving the working environment and reducing stress;
- cooperation with management to create a positive working environment and increase staff motivation.
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The company offers:
- official employment with all social guarantees;
- timely payments (all wages are official );
- social package: paid vacation (24 days), sick leave;
- support at all stages of adaptation;
- work in a comfortable office in a friendly team;< /li>
- full employment in the office Mon-Fri from 9:00 a.m. to 6:00 p.m.;
- territorial location of the office: Brovary, str. . Lisova 2 (next to the Terminal shopping center);
- a hybrid work schedule is being discussed.