Property Portfolio Manager (UK) - Remote in Kova Interiors

Property Portfolio Manager — London Residential PortfolioAbout Us

We are a landlord association managing a diverse portfolio of residential properties across London. Our members are property owners who rent, maintain, and manage their investment properties throughout the city. We’re seeking a proactive, detail-oriented Property Portfolio Manager to join our team and take full ownership of our rental operations.

The Role

This is a hands-on management and execution position where you’ll oversee the complete operational lifecycle of our London property portfolio — from initial tenant acquisition through to ongoing property management, regulatory compliance, and financial tracking. You’ll be the central point of coordination for everything related to our properties.

Key ResponsibilitiesTenant Acquisition & Onboarding (Full Letting Cycle)

• Create and manage property listings across rental platforms
• Schedule and conduct property viewings with prospective tenants
• Screen and vet tenant applications thoroughly
• Prepare all tenancy documentation: contracts, Right to Rent checks, references, certificates
• Organize and maintain comprehensive filing systems (digital and physical)
• Ensure all documents are properly signed, witnessed, and stored
• Coordinate move-in inventory and deposit protection

Ongoing Property Management & Compliance

• Maintain mandatory annual compliance (Gas Safety Certificates, EPC, EICR, etc.)
• Monitor and ensure full compliance with council selective/additional licensing schemes
• Stay ahead of regulatory deadlines and requirements — nothing can slip through the cracks
• Respond to tenant queries, requests, and maintenance issues promptly
• Book and coordinate tradespeople (plumbers, electricians, gas engineers, handymen, etc.)
• Liaise between tenants and contractors to schedule access and complete works
• Conduct periodic property inspections

Financial Management & Reporting

• Track monthly profit and loss for each property in the portfolio
• Monitor rental income, expenses, and maintenance costs
• Maintain accurate financial records and provide regular reporting
• Identify opportunities to optimize property performance

Problem Resolution & External Coordination

• Brief and instruct external specialists (solicitors, letting agents, surveyors) when needed
• Coordinate with local councils, utility companies, and regulatory bodies
• Handle tenant disputes, arrears, and escalation matters
• Manage emergency situations and urgent property issues

Essential Requirements

Mindset & Attitude:

• Genuine drive to work and take ownership — we need someone who’s self-motivated
• Eagerness to learn — UK property regulations, licensing schemes, and procedures can be complex; you’ll need to get up to speed quickly
• Critical thinking skills — ability to analyze situations, anticipate problems, and make sound judgments
• Strong research abilities — you’ll often need to find answers, verify regulations, and investigate solutions independently

Language Skills:

• Fluent English (minimum B2, ideally C1) — this is non-negotiable
• You’ll be making frequent phone calls to UK contractors, tenants, councils, and service providers
• Confident written and verbal communication in professional English

Skills & Capabilities:

• Exceptional organizational skills and meticulous attention to detail
• Ability to juggle multiple properties, deadlines, and priorities simultaneously
• Comfortable managing documentation, contracts, and administrative processes
• Problem-solving mindset with a calm approach to challenges
• Proficient with digital tools (spreadsheets, property management software, email, calendars)
• Comfortable learning new systems and platforms

Experience:

• Previous experience in property management, lettings, or real estate operations is a plus, but not essential if you have the right attitude and skills

What We’re Looking For

We value initiative, resourcefulness, and the ability to figure things out. You should be comfortable working independently, asking questions when needed, and taking responsibility for getting things done right. This role requires someone who can think on their feet and isn’t afraid to dive into unfamiliar territory.

What We Offer

• Opportunity to manage an established London property portfolio
• Work with a collaborative landlord association
• Flexible/remote working arrangements (to be discussed)
• Competitive compensation based on experience
• Room to grow and develop your property management expertise

Working Hours

Standard UK business hours with flexibility required for tenant viewings and occasional urgent matters.