Private client service manager (St. Svyatoshyn) in Raiffeisen Bank Ukraine

We are Raiffeisen Bank Ukraine - a Ukrainian bank. We have been creating and building the banking system of our country for 30 years. We were and are one of the largest banks in the country, a reliable shoulder for millions of Ukrainians.

Raiffeisen Bank works as a universal bank, providing a wide range of financial services to various client segments — retail and corporate clients, small and medium-sized businesses, and financial institutions.

Our priority is impeccable service quality. We strive to strengthen our competitive advantages by innovating, finding and exploiting new opportunities. We are focused on values ​​that are a clear guide for action. More than 5,000 employees and almost 3 million customers are in the center of attention. #Райфкоманда integrates the principles of diversity, equality and inclusiveness into everyday work. Combining the principles of people-centeredness and innovation in work is our way.

Become part of the #Raifkommando!

Location

Kyiv, Peremohy Avenue, 89a

Requirements

Necessary knowledge and experience:

• 6 months of experience in banking or financial customer service
• Knowledge of banking products will be an advantage

• Fluency in the state business language
• Good computer skills, knowledge of the latest applied office programs
• Higher education < /li>

Skills:

• Excellent communication skills and ability to work with different types of clients
• High responsibility, attentiveness to details
• Willingness to learn quickly and improve your skills

Responsibilities:

• Providing professional and friendly customer service of the bank, including greeting/meeting customers at the branch
• Providing information on various banking products and services, advising customers on choosing the optimal solutions for their financial needs
• Actively selling banking products, identifying customer needs and making recommendations relevant decisions
• Opening, closing and maintenance of accounts of private clients of the bank - credit cards, cash loans, deposit, insurance products and other financial products of the bank
• Involvement in customer service of FPOs, opening accounts and service
• Carry out cash operations in the event of a change of manager - cashier: payments, currency exchange operations, money transfers, repayment of loans, etc.
• Documentation maintenance

We invite you to join our friendly team. Your role will be to provide excellent service to our customers and help them choose the best financial solutions.

Benefits

We offer:

Work experience in a large systemic international business: work in a large international company that creates a diverse and inclusive environment for the professional and personal development of employees. 

Stable income: competitive salary and monthlyand a bonus of up to 60% for your efforts and contribution. Participation in the internal referral program is an opportunity to receive cash bonuses for recommending candidates for bank vacancies. Participation in motivational programs for branch employees - receiving rewards for better results. 

Social package and Wellbeing program: 28 days of paid vacation, health insurance from the first working day , official employment. Mental and physical health care: individual psychological sessions and group lectures, free online sports classes. 

Career development: exchange of knowledge with colleagues, opportunity for professional development and retraining. Corporate courses and soft skills training in our corporate academy. Team-building activities and participation in social projects. 

Our team on Facebook

Recruiter: Anzhelika Zubok [email protected]