Premium Customer Customer Customer Service Manager (University) in Raiffeisen Bank

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building our country's banking system. Every day side by side we work so that more than 2.7 million of our customers can receive quality service, use the products and services of the bank, develop business, because we are #Together_Un_Ukraine. Kyiv, str. Pirogova, 7-7b

Your future responsibilities:

• Professional and friendly service of premium of bank customers: quality consultations, quick solutions to
• selling bank products, identifying customer needs, offering interesting and useful banking decisions. Bank
• Opening, closing and servicing accounts

your experience and skills:

• Banking experience will be an advantage, but if you only want to become a banker - respond, we are open to talented people, ready to teach and share experience! 
• Knowledge of banking products, procedures and standards of service, understanding of banking business processes - will be a great
• free level of proficiency in the state business language
• good skills of communication and negotiation
• Openness to know the interesting banking sphere
You:
• Competitive wage: We guarantee a stable income. In addition, we have a referral program for attracting new colleagues to Raiffeisen Bank.  
• Social Package: Official Employment, 28 days of paid vacation, additional "decree" for dads, and financial assistance for parents at birth.  
• Comfortable working conditions: conveniently equipped departments, form and modern equipment. 
• Wellbeing Program: All employees available health insurance from the first working day; consultations of a psychologist, nutritionist or lawyer; Discount of the program for sports and purchases; Family Days for children and adults.  
• Learning and Development: Access to more than 130 training online resources; Corporate training programs with CX, DATA, IT Security, Leadership, Agile. Corporate Library and English lessons.  
• A cool team : Our colleagues are a community where curiosity, talent and innovation are welcome. We support each other, learn together and grow. You can find like-minded people in more than 15 professional community, readership or sports clubs.  
• Career opportunities: we encourage advancement inside the bank. 
• Program for Supporting Defenders and Defenders: We keep jobs and pay the average wage mobilized. For veterans and veterans we have a support program, develops a veterans community of the bank. We are working to raise awarenessThose leaders and teams on the return of veterans to civilian life. Raiffeisen Bank is marked as one of the best employers for veterans. 

Why Raiffeisen Bank? Join the Raifu team, because you have a meaning for us!

• One of the largest creditors of economics and agricultural business among private banks
• is recognized as the best employee by EY, Forbes, Randstad, Franklin Covey, delo.u.u.u. (Red Cross of Ukraine, United24, Superhumans, Brave)
• One of the largest IT products among banks in the country
• one of the largest taxpayers in Ukraine, for 2023, UAH 6.6 billion
• RIEF is guided by the principles that focus on humans and its development, the focus of 5500 employees and more Programs support for defenders and defenders

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Recruiter: Red Julia

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