Outbound Communication Specialist (Polish) in GG.BET

GG.BET is a product IT company that creates one of the world's best services at the intersection of technology, eSports and entertainment.

Today, GG.BET is one of the most recognizable brands in the esports industry. The company was created in 2016 by eSports fans. We play, enjoy tournaments, follow roster changes and new patches.

The position of International Retention Manager is open for a talented specialist who will be responsible for increasing and maintaining the international client base of GG.BET. You will work with customers from all over the world, ensuring their satisfaction and increasing their loyalty.

If you know what GG stands for, join us and let's grow together in a fast-growing industry.

We are eSports!

Who we are looking for:

- Knowledge of the Polish language (from B2 and above; written and spoken);
- PC knowledge at the level of a confident user;
- Ability to find an approach to different people;
- Ability to work with large amounts of information;
- Communicability and flexibility.

What is needed do:

-Customer retention/return work:make direct sales through outbound calls;
- work with objections/complaints and work with customer problems;
- communication with the client base by means of phone calls
>writing reports form;
- tracking the state of your client base and the implementation of the KPI plan.

We offer:

• A close-knit team and an interesting environment;
• Interesting tasks and a pleasant reward;
• Social. package: vacation, sick pay, FOP support, medical insurance, 12 sick days, birthday day off;
• Medical insurance or cafeteria benefit at the employee's choice;
• Three work formats: full remote, hybrid or office in the center of Kyiv;
• Rotation program;
• We do not overtime;
• We do not work micromanagement;
• We have no bureaucracy;
• We do not support toxic relationships.

If you have a desire to join our team, please send your resume and cover letter. We will be happy to review your CV and talk in more detail!