Call center operator (customer support) in Meest China

We are looking for Talents for our Contact Center!

Hello! My name is Valentina, I am the contact center manager of Meest China. My path in this field went from an operator to a manager, and I can say with confidence that our contact center is not just a place of work, but a real team of like-minded people who care every day and find the keys to interacting with each customer.

At Meest China, we are convinced that the success of any company is determined quality of service to its customers, and that is why we are focused on creating the best service.

In our work, we are guided by the principle - "We don't care".

If you haven't heard of Meest China, I will tell you some important facts:

We are an international logistics company that has been working in the logistics market for more than 10 years

We are among the TOP-50 best employers in Ukraine

We guarantee you:

• cool work experience in an international logistics company;
• professional development and training from leading experts of Ukraine;
• corporate library of interesting books and courses for your development;
• competitive fixed salary + bonuses for good work results;
• bright corporate life, interesting events, corporate merch;
• official employment and a social package;
• work schedule: 2/2 from 9.00 a.m. to 9.00 p.m.;
• we provide a working laptop and a headset;
• an extended package of goodies, it is possible to choose one of the benefits after 3 months of work: health insurance, compensation expenses for the gym, training, corporate nutrition, mental health;
• loyalty program and discounts for employees;
• unlimited coffee to recharge energy to be like a Duracell battery.

Your main responsibilities:

• consult and help our Clients at all stages of the parcel's movement in formats: phone calls, chats, mail requests;
• communicate with related departments on issues related to delivery, redemption and provision of other Company services;
• observe customer service standards.

You is our ideal candidate if:

• you learn quickly, at the adaptation stage a professional trainer will work with you, who will teach you all the subtleties of logistics and service;
• you have good communication skills and are able to identify client needs;
• can work with several sources of information at the same time (chat + phone);
• experience working in a contact center will be an advantage;
• confidently use a PC.

Recognize yourself?

Come to us! Send your resume. If your experience meets the job requirements, we will contact you within 5 working days.