Operator Call-center Operator/Patient Support Representative (NY Clinic) in Oliynik G.A., FOP

Call-center Operator/Patient Support Representative Call-center Operator/Patient Support Representative needed. Nowadays, it is very important for the job performance that the candidate really evaluates his capabilities and his experience. The work is completely remote, the interview is via video call. The atmosphere in the clinic is friendly, so attention and balance are required from the candidate. Patients speak in English and Russian. Work schedule • Work schedule, Monday-Friday - 15:30 to 24:00 (7.5 working hours);

          American Billing Company based in Kyiv are looking for Medical Collections Specialists and Billing Specialists 

 • Computer skills: advanced user (MS Office: Word, Excel, CRM systems, Google Tabs.)
 • Have great communications skills: applicant must have a vocal confident personality on the phone;
 • Excellent organizational skills;
 • Strong attention to details and multitasking
 • Be energetic and have a positive attitude towards work-related happenings;
 • Experience in medical system DME

What do we expect from our candidate?

• High level of English (B2+): good writing and speaking skills; 
• Computer knowledge: advanced user (MS Office: Word, Excel, CRM systems, Google Tabs, etc.);
• Have excellent communication skills; 
• Excellent organizational skills;
• Be energetic and positive about work-related events.

What you need to do:

• Answer outgoing calls (60% of the working day: depends on current duties); also calls to representatives of insurance companies.

• Monitor missed payments and resolve financial issues problems;

• Disputing rejected claims;

• Providing excellent customer service for patients;

• Communicate effectively with managers.

We offer:

• Working schedule Mon-Fri - 15:00 to 00:00;
• Remote work.
• Introduction training (5 days paid after 2 months work) with the managers of our team; testing and support. Gradual transition to an independent type of work. training
• Salary from UAH 37,000
• Paid vacation:
• Official employment; Option: FOP ..
• Reliable support from your team leader and managers in New York.
• We provide equipment, PC monitor, headphones.
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Send Your resume and get one step closer to working in our team!