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Produktivniy Start, TOV
Responsibilities:
- Provide telephone, chat or electronic technical support to customers.
- Understand and analyze technical problems and questions of customers and provide them with clear and effective solutions.
- Document all customer interactions in the appropriate system and ensure progress of problem resolution is tracked.
- Cooperate with other departments of the company to solve complex technical issues.
- To ensure a high level of customer satisfaction and a positive interaction experience.
Requirements:
- Experience in the field of technical support or a related field is desirable.
- Knowledge of the technical aspects of the company's product or service.
- Ability to effectively communicate and resolve conflicts.
- High responsibility and ability to work under limited deadlines.
We offer a competitive salary, opportunities for professional growth and provide all the support you need to succeed in this role. If you are ready to join our friendly team and have the right skills, please send us your resume and cover letter.
We look forward to your participation and are ready to consider candidates for an interview.