Operations Manager (Content, Social Media & Operations) in prai.co

Location: Remote, EST Time Zone (7:00 AM – 4:00 PM EST)
Engagement format: Full-time

About Us

We are a global innovation company with over 20 years of successful history.
We build our own AI-driven technology products that transform markets and receive international recognition.

What people say about us:

• Featured in Forbes, The Wall Street Journal, Fox Business, and leading global publications
• Winners of international innovation and technology competitions
• Trusted by global brands such as Apple, Uber, L’Oreal, Johnson & Johnson, and others.
   

Our Team

We attract professionals from Microsoft, Google, McKinsey, PwC, KPMG, Deloitte, EY — people who strive to build meaningful things.

Every employee here is a valued contributor, not a “resource”.
We care about team morale and create an environment where everyone feels at home.

About the Role

This is not a classic IT Project Manager position.

We are hiring an Operations Manager with a strong management background to run multiple projects at once and ensure operational excellence.

The role requires 2+ years of experience in operations or project management, with proven ability to manage teams and communicate directly with senior and C-level leadership.

This role is ideal for candidates with experience in marketing, SMM, content, operations, or coordination, who want to work closely with founders and senior leadership.

You will support marketing initiatives, internal workflows, cross-functional execution, and ensure that all processes remain structured, aligned, and moving forward.
 

Key Responsibilities

• Multi-Project Oversight: Lead several projects simultaneously across marketing, content, development, and internal teams
• Optimize Operations: Streamline workflows and processes to support company growth
• AI Integration: Ensure effective use of AI tools in content creation, outreach, reporting, and internal operations
• Digital Marketing Support: Coordinate with the marketing team to optimize campaigns, content delivery, and analytics
• Customer Support: Oversee user success andensure platform effectiveness
• Content Management: Maintain and improve content tools, resources, and documentation
• Performance Monitoring: Use spreadsheets, reports, and data analysis to track and improve efficiency
• Financial Management: Manage budgets, expenses, and resource allocation
• Team Leadership: Guide and develop cross-functional teams with accountability and structure
•  C-Level Communication: Work directly with executives to provide updates, insights, and recommendations
• Text Writing & Reporting: Draft clear documentation, reports, and operational updates
• Cross-Team Collaboration: Align operations with Marketing, Sales, and Product goals

Compliance & Risk: Ensure all processes meet company standards and operational requirements

Qualifications

• Experience: 2+ years in operations or project management
• Digital Marketing: Understanding of marketing operations, campaign management, and analytics
• Management Skills: Proven ability to lead teams and oversee multiple projects at once
• Organizational Skills: Excellent time management, prioritization, and organizational ability
• Tools: Strong knowledge of AI tools, Figma, Google Workspace, Jira
• Spreadsheets & Analysis: Advanced skills in financial and operational data tracking
• Writing & Reporting: Excellent text writing and documentation skills
• Communication: Confident in working directly with C-level executives

• Problem-Solving: Skilled at identifying issues, implementing solutions, and improving processes

What We Offer

Full-Time Role with long-term growth opportunities
Remote Work with required alignment to EST time zone hours (7:00 AM – 4:00 PM EST)
Work with time tracker
Performance-based bonuses tied to company and individual results
A collaborative environment focused on innovation and impact
The opportunity to work with a global team recognized in leading media

Important:
This is not a junior or assistant role.
We are looking for reliable, mature managers who can take responsibility from day one.

About PraiPRAI.co is a pioneering platform in the public relations (PR) industry, known for integrating artificial intelligence into its services. It offers an affordable PR software solution suitable for companies of various sizes. This innovative platform aims to democratize the PR industry by making writing and journalist resources, which were previously only available through professional PR specialists, accessible to a broader audience. This includes entrepreneurs, reporters, students, and skilled experts. It allows them to publicize their achievements without incurring the high costs usually associated with established agencies. For small or medium-sized businesses, this means they can avoid the expenses involved in extensive employee training or establishing an in-house PR team, enabling them to start their own PR activities quickly and efficiently.

PRAI.co's approach, described as an "agency-in-a-box," offers an easy-to-use interface covering all essential PR functions. This includes interview management, document writing, pitch targeting, and response processing. The platform employs big data technology to analyze information from various sources like documents, interviews, and websites, and uses AI to quickly create content in user-specified formats and styles. It also features a text editor for original copy proofing.

The platform's capabilities extend to targeted pitches using an extensive journalist database, enhancing engagement and increasing open rates. Unique and personally written pitches are certified by NFTs, ensuring their uniqueness to recipients. The AI monitors reply rates, analyzes responses in real-time, and adjusts campaigns accordingly. Additionally, PRAI.co provides a repository for clients' PR materials, including written text and audio interviews, and is designed for cross-platform compatibility, adaptable for both computers and smartphones.

PRAI.co's revolutionary platform is the result of four years of research and development by a team of AI researchers, designers, developers, content writers, marketing experts, and service support specialists. It represents a significant shift in the PR industry, leveraging AI to produce effective PR campaigns while conserving financial and human resources.