Education required: 3-6 yearsFull time, full timeGM: Hotel chain operations directorWe are looking for a GM / Operations Director on a permanent basis.Under management will be:4 4* hotels - 150 rooms and more than 150 villasResponsibilities:< /p>Organization, coordination and control of the work of the company's hotel divisions.Participation in the development of hotel budgets and operational management and execution control.Analysis of current economic activity of hotels and company divisions.S
Education required: 3-6 years
Full time, full time
GM: Hotel chain operations director
We are looking for a GM / Operations Director on a permanent basis.
Under management will be:
4 4* hotels - 150 rooms and more than 150 villas
Responsibilities:< /p>
- Organization, coordination and control of the work of the company's hotel divisions.
- Participation in the development of hotel budgets and operational management and execution control.
- Analysis of current economic activity of hotels and company divisions.
- Solving operational issues with hotel managers and department heads.
- Controlling financial expenses, submitting financial statements.
- Representation of the company's interests in relations with state management and control bodies on service matters.
Development, implementation and support of high service standards in all hotel units
- organization of service standards training for employees
- organization of collection of objective service evaluations from network guests
- implementation and formation management reporting
- creation, control and implementation of the motivation system of operational departments
- development of proposals to increase the efficiency of operational activities, economic justification of decisions
- development of the range of additional services in the network< /li>
Execution of indicators:
- level of service (external and internal assessments);
- sales volume of additional services;
- number of introduced additional services;
- optimization of the number of operational services.
Requirements:
- experience as an Operations Director in a hotel 4 -5* or in a hotel chain, at least 3 years, with a fund of at least 300 - 400 rooms
- deep knowledge of the specifics and standards of work of all operational services of the hotel
- skills in working with by Bitrix24, 1C systems: hotel
- economic literacy, mastery of financial planning skills
- strong management skills, principled quality and service
- negotiation and decision-making skills
- high level of self-organization
- ability to work in multitasking mode
- combination of friendliness and demandingness
- possibility of moving to the island of Bali (Indonesia)
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