Online store manager (incoming orders) in Farina

FARINA.UA — the main activity of the company is distribution and wholesale and retail trade of HoReCa products and Gourmet. We have been working on the market since 2015, during which time we have grown from an online store supplying raw materials for home confectioners to a reliable business partner. More than 1,000 regular customers work with us. We have our own imports of the presented brands, which are strong and proven brands and products of regular consumption. The company also has its own retail online store https://farina.com.ua/

We continue to work efficiently and have ambitious plans develop and multiply your results. We believe in Ukraine and want to develop Ukrainian business with the best specialists. There are more projects, in connection with this we are expanding our friendly team!

If the principles of our team resonate with YOU, then WE are definitely the right one to one:

• our strength is in unity - we work as one coordinated mechanism;
• we are responsible - each cog in the mechanism is responsible for its important process;
• we are customer-oriented - each of our customers is important . His needs motivate us to improve our service.

We are looking for Online Store Manager,to whom we will entrust the support of our customers at all stages of sales. 

A typical working day of an Online Store Manager consists of the following processes:

• Processing incoming orders and incoming calls (no cold calls);
• Support of clients assigned to the manager;
• Tracking the implementation of the sales plan and implementing actions to achieve it;
• Maintenance of customer database in CRM Bitrix and 1C;
• Tracking customer activity and providing them with timely offers;
• Tracking offers from other companies in the market and providing suggestions to the manager to improve our services.

Our ideal candidate:< /p>

• Has work experience in the client sphere (preferably in sales);
< li style="font-weight: 400">Friendly, customer-oriented, positive thinker;
• Able to conduct dialogue competently and convincingly;
• Has high typing speed and attention to detail;
• Knows all stages of sales and knows how to build long-term relationships.
• Able to independently plan time and set priorities.
• Result orientedand able to take responsibility.
• Willing to learn and develop professionally.
• A confident PC user and has experience working in the CRM system Bitrix or similar.
• Has experience working in HoReCa (preferred).

To show a good result, we suggest:

• Working with an incoming line and "warm" orders;
• Official employment.
• Full- working time in the office with a fixed schedule: Mon-Fri, from 09:00 to 18:00.
• Modern office near st. Beresteyska metro station, where there is always light and everything necessary for comfortable and safe work. 
• A mentor for the adaptation period and a friendly team.
• Dignified and fair salary: for a trial period ( 1 month) rate. In the future, the rate + KPI. On average, our manager earns UAH 25,000-35,000. 
• Opportunities for training and professional growth.
• 50% compensation for sports/education.

Our recruitment process consists of the following stages:

• Interview with the HR of the company (on-line).
• Professional interview with the manager ( on-line).
• Recommendation check. 
• Personal meeting with the head of the Company and Job offer.

If all of the above is written about YOU, you know what customer-oriented service is, and you have an unstoppable desire to work and earn, then

Send your resume now and we will contact you shortly.

* We review reviews within 5 business days. If we haven't contacted you within this time, it usually means that we don't have any suitable offers at the moment. But we keep your resume in our database and will be in touch.