Online customer service manager in UKRSIBBANK BNP Paribas Group

ABOUT US UKRSIBBANK BNP Paribas Group is one of the largest universal banks of Ukraine. We are a stable partner that offers modern and reliable banking with the support of the leading European group BNP Paribas Group. We care about customers and employees, contribute to the strengthening of the Ukrainian economy, and have a positive impact on the development of society. We are building a new product - an online service, and we have super ambitious goals: to become the best in the field of remote service and to be able to support our users from any corner of the planet . We want our customers to be able to solve almost all their financial issues in a smartphone, without wasting time on the road. We are looking for energetic and promising online managers who will walk this path with us. The goals and challenges of this role are to build a reliable and long-term relationship between the client and the manager so that our clients are ambassadors for UKRSIBBANK. It's about understanding your client, his habits and preferences and working to meet his needs. We will have an ideal match if you have a higher education in the relevant field of study (degree: master, specialist, bachelor) and 1+ year of work experience in the financial and banking field. Also, experience in the position of account manager, sales manager will be an advantage. During the adaptation period, you will be qualitatively accompanied by Buddy - a mentor who will explain all the features of this position. You will have the opportunity to develop and grow within the division and the bank as a whole. WE OFFER:Competitive wages at the level of the country's leading TOP employersAnnual salary revisions in accordance with the Bank's own efficiency and financial indicatorsAnnual bonuses, and for sales employees - sales bonusesOther payments, additional payments/surcharges in accordance with the current legislation of UkraineMedical insurance, fully paid Life insurance fully paid by the Bank Benefits for health insurance of relatives Powerful support during martial law if necessary (housing assistance, organization of relocation, organization of remote work, material assistance, etc.) 25 days of annual leave, additional days of leave for memorable events, social holidays in compliance with the legislation of Ukraine Access to educational programs according to international standards and practices, including the Leader School, the School of Product Thinking, the Agile Academy and a wide range of micro-trainings (from SQL BI to EQ) Broad opportunities for international mobility Work in a bank that has a TOP employer certificate and a youth-friendly employerWorking in a leading bank in Europe with an international reach (BNP Paribas Group is one of the most successful and largest banks in the world) EQUAL OPPORTUNITIES: BNP Paribas supports equal opportunities and is committed to ensuring that no person experiences discrimination based on age, disability, change of gender, status of marriage or civil partnership, pregnancy and maternity, race, religion or belief, gender or sexual orientation. If you are interested in career growth, click "Apply now". Contact phone: 067 230 52 75Show phone , Tatyana Ivanovna