Night Manager in InterContinental Kyiv

We are looking for a Night Reception Manager to manage our reception area during the night shifts. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activitiesKey Responsibilities:Provides functional assistance and direction to all departments during night shiftsCooperates, coordinates and communicates with other hotel departments as requiredReacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotelResponds to guest needs and resolves related problemsSupervises and directs Reception personnel; supports and assists Front Office personnel and all departments at peak periodsReports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operationsRequirements:One year of relevant working experience as Front Office Supervisor / Duty ManagerGood oral and written communication skillsFluent in English (other Foreign Languages command will be a plus)Excellent customer service skillsPleasant and helpful personalityMaintains professional appearance and demeanor at all timesDepending on business demands, this individual may be asked to work additional hours, flexible schedule, and/or perform additional job responsibilitiesWe offer:Experience in a global international company and one of the best hotels in EuropeOfficial employment (salary, 24 days vacation, paid sick leave)Excellent team of professionalsPossibility for personal and professional developmentMeals during the shift included Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Управління і Промисловість Галузі Гостинність