Monitoring, Evaluation and Learning (MEL) Officer in Norwegian Refugee Council / NRC

About the organization:

The Norwegian Refugee Council (NRC) is an independent humanitarian organization that helps people who are forced to flee. We work in crisis situations in more than 31 countries, providing emergency and long-term relief to millions of people every year. We protect people who are forced to flee by defending their rights. NRC is an equal opportunity employer and is committed to a diversity of staff in terms of age, gender, ethnicity, nationality and physical ability.

We are hiring a specialist in the monitoring department and grades

Position duties:

General duties:

• To support and facilitate the development and implementation of MEL systems, including standard operating procedures, MEL guidance and tools.
• Contribute to the learning of experience and evidence and support program teams in improving the quality of work NRC in Ukraine.
• Cook periodic progress reports, reporting trackers, indicator tracking tables, MEL matrices and other documents as needed.
• Assist in the development of data collection methodology and tools as needed.
• Assist in the standardization of MEL by areas and projects, ensuring effective interaction between program teams, the MEL department, other NRC departments in Ukraine and non-governmental organizations.
• Build capacity and train program and support staff on the technical and conceptual components of MEL.
• Contribute to the introduction of new technologies, methods and approaches to improve the quality of operations by exchanging ideas on technical improvement.
• Adhere to NRC policies and have specific responsibility for NRC policies and procedures regarding MEL functions.
• Maintain an effective data management system through data quality assurance, analysis and training, ensuring proper filing and training.
• Comply with national laws and NRC policies on administration, privacy, data protection and information sharing, and information, data protection and data sharing.

Specific Responsibilities:

• Ensure the development and updating of program evaluation work plans, evaluation matrices, and indicator tracking tables.
• Support the development of data collection methodology and tools, andas well as actual data collection.
• Manage data collection, data management and data analysis as required by MEL guidelines and program needs.
• Oversee the coordination and management of a pool of data collectors/enumerators as appropriate .
• Communicate regularly with regional MEL and program staff to ensure they know what is required, that they have sufficient MEL resources, and that they are submitted on time.
• li>Ensure proper use of project monitoring, evaluation and training tools and MEL guidelines in the regional office and by partners, where appropriate, through capacity building and cross and spot checks.
• Support development and implementation MEL matrices at the level of regional offices. This includes supporting tool development, data collection, data management and data analysis according to MEL guidelines.
• Participate in grant opening, project review, grant closing meetings; participate in the preparation of donor reports and provide support to MEL coordinators in creating project location maps to be used in the application and reporting process.
• Participate in budget planning for MEL activities and ensure its tracking, including updates and implementation of expenditure plans.
• Ensure timely transfer of monitoring data to relevant reporting systems/tools such as GORS, ​​ITT, etc.
• Provide training for program staff on technical aspects and MEL tools as appropriate to their responsibilities, as appropriate.
• Maintain and facilitate MEL program data analysis/interpretation sessions with appropriate NRC program staff.
• Respond to general information requests by providing accurate and timely information.
• Support and contribute to the development and maintenance of a grievance and feedback mechanism, as appropriate.
• Maintain accurate documentation related to the MEL system (e.g., reports from monitoring, data collection tools/methodologies, indicator profiles, MEL matrices/work plans, documented indicator calculations) and ensure its proper storage.
• Support the implementation of other monitoring activities and program activities, as necessary.
• Perform any other tasks as requested by the MEL Coordinator.

General requirements for the position:

• Minimum 1 year of experience working in a humanitarian/restorative context in the MEL field or 1-2 years of work experience in a related field with relevant skills that transferable.
• Experience in developing and managing MEL systems preferred.
• Previous experience working in complex and volatile environments preferred.
• Excellent command of English as written , and verbally.
• Previous experience working in diverse and complex workflows.
• Ability to learn and understand digital interfaces.

Preferably

• Experience in the humanitarian sector.
• Experience with data collection, analysis and visualization tools (KOBO, Advanced EXCEL, Power Bi).
• Experience with the MS Office 365 package.
• Experience in developing a training package or conducting training for program staff.
• In-depth knowledge of typical MEL activities and tools (Logframe, quantitative and qualitative methodologies, sampling, quantitative and qualitative analytical approaches, etc.).
• Postgraduate certificate(s) in a field related to MEL, such as data collection methodology, sampling, data analysis preferred.
• li>
• Experience in data collection, analysis and visualization.
• Strong analytical and problem solving skills.
• Strong communication skills.
• Experience managing analysis, synthesizing, documenting, and disseminating lessons learned to a wide range of stakeholders.
• Ability to assess progress and recommend necessary actions to sustain program progress and improve quality and impact.
• Prior NRC experience.

Education

• Bachelor's degree in engineering, social sciences (any major), statistics, economics, sociology, finance or in another similar field

Personal qualities

• Ability to work under pressure, independently and with limited supervision
• Ability meet deadlines while multitasking
• Strong presentation skills
• Strong organizational skills
• Self-motivation and initiative
• Experience with complex programs involving short deadlines, multitasking, coordinating with multiple partners to achieve expected results
• Responsibility, punctuality, attention to detail, promptness, excellent interpersonal and teamwork skills

Behavioral competences

• Ability to analyze
• Ability to work with people
• Planning and achieving results
• Providing empowerment and building trust
• Strategic thinking
• Communicating with influence and respect

We offer: 

• Official employment, contract until 31.12.2025
• Work schedule from 9 to 17, Saturday/Sunday off
• City center office
• Medical insurance

Summaries will be considered until November 27, 2024

Please note that we only contact candidates shortlisted for an interview