Analyst of monitoring data in Bisseti

About us: We are an IT startup developing products that have significant impact on security and interoperability, helping to create a secure and interconnected world. If you are passionate about new technologies and eager to work on diverse projects, our team is the place where you can realize your ambitions

Main duties:

• Collection and management of information from users: Track and analyze feedback, requests and problems of users. Evaluate the importance of collected data for product improvement.
• Data analytics: Preparation of reports based on the information obtained. Identifying key needs and trends to improve the company's products.
• Interaction coordination: Ensuring effective communication between users and internal teams. Maintaining a high level of customer satisfaction by quickly resolving their queries.
• Monitoring and forecasting: Tracking changes in user needs and forming forecasts to improve the user experience based on data analysis.

Requirements:< /p>

• Education: Preferred education in the field of computer science, technology, analytics or management.< /li>
• Skills: Analytical skills, attention to detail. Ability to work with large amounts of information. Excellent communication and coordination skills. High level of computer and software skills.
• Personal qualities: Responsibility, organization, ability to quickly adapt to changes, self-discipline and ability to work in under stressful conditions.
• Languages: Communication exclusively in Ukrainian or English.

Working conditions:

• Official employment with a full social package (vacation, sick leave).
• Shift schedule (day/night shifts in accordance with the labor code).
• Comfortable office with rest areas and nutrition.

This vacancy is especially suitable for Armed Forces veterans who are looking for employment opportunities while working on important projects. If you are ready for new challenges and want to contribute to joint activities, we are waiting for you in our team!