Middle Support Engineer (DevOps) in Apriorit

Job description

It is an opportunity to work on a project with a leading fintech company specializing in the investment sector. Our team operates with a structured approach, adhering to predefined workflows for interactions, task handling, and issue resolution.

Key duties:

- Act as a point of contact for Tier 1 engineers in the following capacities:

- - Providing guidance and supervision for technical choices and problem-solving efforts

- - Advanced troubleshooting of issues related to Linux, Kubernetes, AWS, file systems, and virtualization

- - Developing technical runbooks for common issues/tasks

- Manage and oversee a hybrid datacenter and cloud infrastructure designed for high availability, including:

- - An infrastructure comprising server hardware, Linux and Windows OS, Kubernetes, AWS services, file services, backup solutions, and virtualization

- - Ensuring proper monitoring, logging, capacity planning, and reporting for systems and services

- - Automating system setups and regular maintenance and management tasks using tools like Ansible and Terraform

- - Maintaining system configurations to uphold their integrity as per defined standards

- Participate in Daily Scrum, Sprint Review, and Sprint Retrospective sessions

- Handle the team’s ticket queue by prioritizing and promptly addressing a wide array of requests and trouble tickets in a 24/5 environment, escalating when necessary to Engineering and Development teams

- Apply effective project management practices for requirement definition, implementation, and documentation

- Assist in transitioning from Windows to Linux infrastructure

- Create and update comprehensive documentation

- Contribute to infrastructure-related projects

Skills and experience we need:

- At least 2 years of experience in Linux administration within an enterprise environment (preferably RHEL/CentOS based), with a focus on monitoring and troubleshooting

- Windows Active Directory services administration

- Understanding of main principles of fault-tolerant network solutions

- Python/Bash/Powershell scripting

- English level – upper-intermediate

Nice to have:

- Kubernetis knowledge

- Ansible knowledge

Perks and benefits:

- Onboarding: Made for quick and effective adaptation to the company;

- Remote work or hybrid work according to your needs;

- Full-time working day;

- 20 working days of paid annual leave;

- Paid sick lives;

- We provide the necessary equipment - a laptop, monitor, additional accessories;

- Attractive salary adapted to your experience;

- Career advancement and professional growth;

- Еqual opportunity policies/ fair working practices;

- Personalized learning approach (mentoring, internal courses, knowledge sharing);

- Opportunity to develop your competencies - an experienced team, regular 1: 1 with a manager as well as a development plan tailored to your needs;

- High-profile customers;

- Conversations with a native speaker in English;

- Free corporate English lessons.

Working hours are from 15:00 to 24:00 (Ukraine time)

If you are interested in this position, please send us your detailed CV.

Apriorit – A Priority Choice!